Privacy Policy

PremiumCheat.com ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect through the Services, why we collect it, the legal bases we rely on under the EU General Data Protection Regulation (GDPR) and other applicable laws, how long we keep it, and the rights you have over your data.

1. Data We Collect

• Account data: username, email address and password (stored as a salted hash).
• Order data: order ID, products selected, amounts, timestamps and license keys.
• Payment data: processed by third-party payment providers; we generally do not store full card details.
• Technical data: IP address, browser type, device identifiers and pages visited.
• Communication data: messages you send to support via WhatsApp, Telegram, Discord or email.

2. How We Use Your Data

• Creating and managing your account and delivering licenses
• Processing orders, payments and refunds
• Providing customer and technical support
• Preventing fraud, abuse and chargebacks
• Improving our Services, performance and security
• Sending essential service communications (order confirmations, status updates)

We do not sell, rent or trade your personal data to third parties for marketing purposes.

3. Legal Bases for Processing (GDPR)

• Performance of a contract: processing orders and delivering the Services you request.
• Legitimate interests: fraud prevention, security, and improving the Services.
• Consent: where we rely on consent (for example, non-essential analytics cookies), you may withdraw it at any time.
• Legal obligation: retaining records required by tax or other law.

4. Cookies and Similar Technologies

We use cookies and similar technologies to make the site work and to understand usage:

• Essential cookies: required for authentication, cart and security. Cannot be disabled.
• Analytics cookies: privacy-friendly usage statistics that help us improve the site. Loaded only with your consent.
• Preference cookies: remember your language and display choices.

5. Third-Party Processors

We share data with a limited number of service providers who process it on our behalf, including payment gateways, hosting and analytics providers. Each provider is contractually required to protect your data and may only process it for the purposes we specify.

6. International Transfers

Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as standard contractual clauses approved by the European Commission, and we take reasonable steps to ensure the receiving party offers an adequate level of protection.

7. Data Retention

• Account data: retained while your account is active, and for a reasonable period afterwards.
• Order and financial records: retained for the period required by applicable tax law.
• Support communications: retained for as long as needed to resolve your request and improve support.
• Technical logs: retained for a limited period for security and troubleshooting.

8. Data Security

We apply appropriate technical and organisational measures to protect your data, including encryption in transit, hashed passwords, access controls and regular security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights

Under GDPR and similar laws you have the right to:

• Access a copy of the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to processing in certain circumstances
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local supervisory authority

To exercise any of these rights, contact us at support@premiumcheat.com. We respond to verified requests within 30 days.

10. Children's Privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Where changes are significant, we will take reasonable steps to notify you.

12. Contact Us

If you have any questions about this Privacy Policy or your data, reach us via WhatsApp, Telegram, Discordor support@premiumcheat.com.