Refund Policy

We want every customer to feel confident in their order. This Refund Policy explains when a refund is available, what is not refundable, how to request one, and how long processing takes.

1. When a Refund Is Available

You may request a refund within 24 hours of purchase if any of the following apply:

• The product status was Detected at the time of purchase and remained detected on delivery
• The product is non-functional and our support team could not resolve the issue
• The license key was not activated, used or distributed
• The product was delivered incorrectly due to a system error on our side

2. What Is Not Refundable

• Products that were activated, used or downloaded after purchase
• Account or hardware bans resulting from misuse, unsafe settings or detected use
• Change of mind after the 24-hour window has passed
• Digital goods already delivered and used where the product remained undetected and functional
• Crypto payments after blockchain confirmation, unless the product was defective at delivery
• Refunds requested through fraudulent or repeated-abuse patterns

3. How to Request a Refund

To request a refund, contact support with your order ID and a short description of the issue:

• WhatsApp: +44 7361 792 110
• Telegram: @sagecenter
• Discord: Allegre001
• support@premiumcheat.com

4. Processing Time

Approved refunds are processed within 5-7 business days. Crypto refunds are returned in the original currency at the applicable exchange rate at the time of processing.

5. Disputes and Chargebacks

Before opening a dispute with your payment provider, please contact us first. We resolve most issues quickly and a dispute may unnecessarily delay your refund or result in account termination. Filing a chargeback without a valid reason may be treated as a violation of our Terms of Service.

6. Contact

Questions about this policy? Reach our team on WhatsApp, Telegram, Discord or email and we will help you promptly.